Introducing: Educational Service and Integration Support | Virtual Reality Medical Simulation

The SimX team is now offering new and expanded services for customer success! The SimX Educational Service and Integration Support offers tailored plans for every step of your VR journey. From essential tools with minimal guidance to advanced training and continuous expert support, we empower educators to seamlessly implement immersive learning experiences that make an impact.

Customers can now choose the level of support that fits their goals and let our experts help empower institutions to redefine learning with the SimX team. Whether you’re just starting out or aiming to master VR integration, SimX’s support plans are designed to meet your institution’s unique needs.

Essential

The essential plan is designed for institutions with established VR simulation programs that require minimal support. It includes essential services, software updates, and materials to keep your VR simulations running smoothly. This plan also includes phone and email support, software updates, Moderator Resource Guides, and Learner Engagement Materials. It is perfect for institutions seeking resources to maintain their VR integration with essential guidance from SimX.

Growth

Take your VR simulations to the next level with curriculum integration tools, tailored training, and expert support to optimize participant experiences. The Growth plan builds on the Essential plan by providing additional services, including Competency-Aligned Curriculum Guides and a Customized Implementation Roadmap. It also includes a one-hour case selection session and a VR Simulation Best Practices Workshop. This training equips educators and simulation facilitators with important skills needed to manage VR environments effectively, focusing on participant experience and success.

Mastery

The Mastery plan offers comprehensive support with maximum impact! It is the ultimate offering in VR support with advanced training, personalized assistance, and ongoing expert guidance to ensure seamless and impactful VR integration. The Mastery plan provides the highest level of support, encompassing all the benefits of the Growth Plan, plus an advanced VR simulation workshop and monthly consultation hours with a SimX specialist. With this plan, the SimX team offers continuous, hands-on guidance to help institutions maximize the impact and support the seamless integration of VR simulations in their programs.

Services

There are many exciting new services that will be available through our Educational Service and Integration plans. From technical support and training to tailored integration strategies, each offering is crafted to help you maximize the potential of your VR simulations. Here’s a closer look at a few of the services that will be available under different plans:

• Ongoing Support and Maintenance: SimX’s ongoing support and maintenance services ensure your simulations run smoothly and that your VR experience is optimized to meet your needs. Our support team is available by phone or email to help with technical issues, setup guidance, or general questions.
• Moderator Resource Guides: Equip your facilitators with SimX’s detailed Moderator Guides, which support effective and streamlined simulation delivery. These guides offer clear, step-by-step instructions for navigating each case.
• Comprehensive Onboarding Program: Led by a SimX specialist, the Comprehensive Onboarding Program reinforces key technical skills and provides an opportunity to address any questions or challenges. This program will provide targeted guidance to streamline your VR simulation workflow.
• Customized Implementation Roadmap: Based on performance data from your institution, our team analyzes areas for improvement and recommends targeted VR scenarios. This roadmap includes strategic implementation ideas and best practices for seamless integration and curriculum support.
• VR Simulation Best Practice Workshops: This workshop, led by a SimX education specialist, covers essential techniques for effective VR simulation and provides educators with a high-level foundation in VR facilitation.
  Monthly Consultation Hours: During our monthly consultation hours, you can connect with a SimX education specialist to discuss integration strategies, institutional alignment, and best practices.

SimX’s Educational Service and Integration Support plans provide a comprehensive and flexible range of services designed to meet the unique needs of institutions at every stage of their VR journey. Whether you’re looking for essential resources, personalized training, or ongoing expert guidance, SimX is committed to empowering educators to harness the full potential of immersive learning experiences. Choose the plan that fits your needs, and let SimX help you redefine your curriculum through immersive virtual simulations.