UPS to Cut Jobs and Close Facilities in Major Cost Saving Move

Prime Highlights

• UPS to cut 20,000 jobs and close 73 locations by mid-2025 in a bid to cut costs and simplify operations.
• Q1 revenue fell to $21.5 billion, whereas UPS beat estimates at $1.49 per adjusted earnings share.

Key Facts

• UPS is aiming for $3.5 billion worth of savings in the way of job elimination, automation, and asset disposal in 2025 even as it contemplates $400–$600 million of restructuring costs.
• Full-year 2025 revenue is estimated at $89 billion, below the expectation of the market owing to decelerating Amazon volume and international trade headwinds.

Key Background:

United Parcel Service (UPS) is in the process of a major operating makeover due to shifting e-commerce patterns, more automation, and the effects of global economic uncertainty. The company has recently announced it would cut 20,000 jobs and shut 73 facilities by June 2025 through a cost-cutting program designed to improve operating efficiency. The cut is one piece of the firm’s overall strategy to de-risk its exposure to Amazon, where it has pledged to cut its shipping volume in half by the second half of 2026.

UPS announced in its first quarter 2025 earnings that it had $21.5 billion in revenues—a decline from last year but higher than anticipated. It also beat profit expectations with adjusted per-share earnings of $1.49 compared with the anticipated $1.38. Its domestic package business in the U.S. experienced a modest 1.4% gain in revenue on the strength of improved air services and improved pricing, while package volume dropped overall.

UPS cost-reduction initiatives follow more difficult macroeconomic conditions, such as slowing global trade and the disruption resulting from U.S. tariffs. These headwinds have contributed to pressure on shipping volume and customer demand. CEO Carol Tomé cited the need for aggressive action to get the company ready for a more efficient, technology-driven future. The real $3.5 billion in savings will come from automating, closing facilities, and selling assets. However, UPS is expecting a maximum of $600 million in one-time expenses as part of the transition. In spite of the far-reaching changes, UPS left its full-year revenue estimate unchanged at $89 billion on an operating margin goal of 10.8%. The numbers remain conservative relative to analysts’ expectations, a sign of prudence in light of ongoing softness in e-commerce and general economic volatility. The emphasis now turns to execution—creating near-term disruption versus long-term profitability and efficiency.